Interpersonal skills made a lifesaving difference

While on duty at a hospital, Security Guard Bawanpreet Kaur encountered an individual who was intending to self-harm/self-terminate.

Navigating this high-stakes, high-pressure situation with calm determination, Security Guard Kaur was able to convince the man to stop endangering himself and enlist her team to help him get the help he needed.

Thank you, Security Guard Kaur, for your quick response, excellent communication skills, and teamwork, and the lifesaving result.